ABOUT US
That’s the heart of Optical Order Tracker. As an optometrist practicing in the Bay Area, I, Dr. Manny Chatha, envisioned this tool after seeing the gap in real-time, patient-friendly solutions for optical orders. Patients deserve transparency and access to their prescription and order information—just like with any other service they rely on.
Optical Order Tracker keeps your patients "in-the-know" from the moment they place their order to the time they pick up their eyewear. With the recent updates to the FTC Eyeglass Rule, patients are now entitled to prompt, convenient access to their prescriptions, and Optical Order Tracker ensures that your practice meets these requirements seamlessly. Our Prescription Look-Up and Download feature gives patients secure, easy access to their prescriptions, providing compliance with the rule while making life easier for both staff and patients.
Our additional features, like Invoice Download for FSA/HSA reimbursements and Real-Time Order Status, put patients in control. They can track their $600 eyeglass order on their own or download invoices without needing a call to the office. This not only gives patients peace of mind but also frees your team from hours of routine inquiries each month, saving them 4-5 hours they can use to focus on what really matters.
Optical Order Tracker is designed by a practice, for practices, to deliver transparency, efficiency, and a better patient experience.
Join us in elevating your office to the standards of today’s eCommerce. With Optical Order Tracker, your patients can securely check order status, download their prescriptions, and access invoices—bringing convenience to them and saving time for your team.
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