Free up staff time.
Empower patients with on-demand order status, and prescription + invoice download.
Our Features
Prescription Look Up + Download
Patients can easily access and download their eyeglass and contact lens prescriptions securely from your office’s website. The process includes secure OTP authentication, ensuring privacy and HIPAA compliance. This feature also helps your practice stay in line with the FTC's Eyeglass Rule.
Optical Order Status
Patients can check the status of their eyewear orders anytime through a simple lookup on your website. This feature keeps patients informed and reduces the need for follow-up calls, streamlining your office’s workflow. It’s an easy way to enhance transparency and build trust.
Seamless Practice Integration
Optical Order Tracker integrates seamlessly with your practice’s existing EHR (currently we integrate with CrystalPM), keeping everything in sync without additional hassle. Setup is quick, and our team provides full support to get you started. Enjoy enhanced patient engagement with minimal impact on your office’s daily operations.
Invoice Download
Provide patients with a convenient way to download invoices for eyewear, contact lens purchases, and eye exam services. This feature supports FSA/HSA reimbursement needs and adds value to patient interactions. It’s a quick, secure process that saves time for both patients and staff.
